Privacy Policy

Effective date: 13 April 2026

1. Data We Collect

We collect account data (name, email, phone), profile information, business/ledger records you enter, and billing metadata required to run the service.

2. Why We Use Data

We use data to provide bookkeeping features, secure user accounts, generate reports, and support subscription billing and customer support.

3. Payment Data

Payments are processed by Razorpay. We store payment references and status information, but we do not store your card PIN, UPI PIN, or full payment credentials.

4. Data Storage

Your application data is stored using Firebase services. Access is controlled by authentication and Firestore security rules. Payment processing is handled through Razorpay.

5. Data Retention

We retain account and bookkeeping data while your account remains active. If a paid or trial user falls back to the Free plan, we currently retain that data for up to 12 months after the user's last login, after which inactive data may be deleted.

6. Your Rights

You may request correction or deletion of your account data by contacting support. Verified deletion requests are generally processed within 14 business days.

7. Contact

For privacy requests: support@easykhata.net